Successful Outdoor Dining — à la Shared Streets Funding by Miranda Briseno

Miranda Briseño joined WalkBoston as a Program Manager in early July. Previously she was with the Office of Planning, Development, and Sustainability for the City of Medford where she focused on the COVID-19 response—helping to create the City’s first business grant program, supporting residential Shared Streets programs, and managing the 2021 Outdoor Dining program.

Like communities nationwide, Medford was no stranger to having to reframe its approach to streets in 2020. Residents wanted—and still want—to feel safe and distanced from cars and others during COVID-19, and restaurants desperately needed an alternative to indoor dining. When MassDOT’s Shared Streets and Spaces grant program was announced, Medford jumped at the opportunity to receive funding to support these efforts. The 2020 Outdoor Dining program in Medford provided an opportunity for restaurants to get creative and paved the way for the program’s second iteration. At the first pass, despite uncertainties around health and safety, a small group of 15 Medford restaurants volunteered to participate in the pilot program. The limited number of participants aside, residents and business owners alike were huge fans of the program. One of the success stories for the 2020 program was that of Bistro 5 in West Medford. In the summer of 2020, due to the pandemic, the owner, Vittorio Ettore, reached out to the Board of Health to let them know of his decision to permanently close his restaurant. One of our wonderful Health Department staff convinced him to give Outdoor Dining a try before closing down for good. Fast forward to 2021: Bistro 5 still stands strong in West Medford! Vittorio cites the support from the City for Outdoor Dining in 2020, which included safety equipment and guidance on safe outdoor setups, as key to keeping his doors open. He was the first to call asking when the 2021 season would begin. For the 2021 season, the City was able to provide establishments with more support in the form of safety equipment and minor beautification efforts—like lights and planters—through the MassDOT Shared Streets and Spaces grant. Due to the success of the pilot, the 2021 program attracted twice the number of participants. Part of this newfound interest in the 2021 program was due to the City’s committed outreach. Given that restaurant regulations were constantly changing and aiming for a smooth review process, I led the City’s effort to revamp the program’s online application, hosted two webinars/office hours for restaurant owners to ask questions, and provided technical assistance to owners interested in applying for the program. Restaurants like the aforementioned Bistro 5, Dempsey’s, Salvatore’s, and FiorItaly were eager to engage with the program again. Meanwhile, Tenoch Mexican, Neighborhood Kitchen, and Tasty Cafe on the Hill joined for the first time. With logistical support from myself and safety approval from our Public Works department and Fire Prevention office, Tenoch built a beautiful parklet level with the sidewalk, making it accessible to all, as well as being decorated with lights and planters. The Porch opened Medford’s first “beer garden” experience filled with fun lawn games. The pandemic was devastating for everyone. Fortunately, MassDOT created a lifeline to support businesses in the Commonwealth. Thanks to its grant program, cities like Medford were able to extend aid to local restaurants and test the impact of people-centered shared streets. The real outcome? We proved that shared streets benefit people and local businesses, and that such a program can and should last well beyond the pandemic.

This article was featured in WalkBoston’s Fall 2021 newsletter.
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